Pure Patient Direct is our new, virtual dispensary that gives you and your patients access to over 400 unique products available only through Pure Encapsulations. The best part – this is a FREE service to all Pure account holders.
Just a few minutes is all it takes to set up your online virtual dispensary. Once your account is active, patients can easily access and order products that you have recommended using your unique code. Our virtual dispensary protects your relationship with your patients, allowing you to monitor your patients' orders 24/7 and provide your patients with a discount, if desired, all from your Pure account.
You’ll earn UP TO 50% PROFIT for patient orders when you use OUR virtual dispensary, in addition to our preferred wholesale pricing reserved ONLY for our Pure Direct Customers.
What are the benefits for you?
Earn up to 50% profit for patient orders, along with preferred pricing for our direct customers.
Reduce in-office inventory and give patients 24/7 ordering with delivery straight to their door.
Simplify sales — we handle orders, transactions, returns and shipping for you.
Gain visibility into your customers' orders with real-time reporting tools.
How do I get started?
All Pure account holders have access to our new virtual dispensary. Log in to your existing account to get started.
If you don’t have a Pure account, click here to register.
Once you are logged in to your Pure account, you can access your virtual dispensary.
Select "Dispensary Setup" to finish your virtual account setup.
After your virtual dispensary account is activated, you will be able to add patients and they can order using your unique code.
As a Pure Encapsulations account holder, do I automatically have access to Pure Patient Direct?
Yes, as a Pure Encapsulations account holder you automatically have access to Pure Patient Direct, our new virtual dispensary. Simply log in to your Pure Encapsulations account and you will be able to set up your virtual dispensary. If you are not a Pure Encapsulations Account Holder, you can register for an account in the Pure Patient Direct Program by clicking “Log in or Register” on the top menu.
What are the steps to join the program as a practitioner?
Once you are logged into your Pure Encapsulations account, select the “Pure Patient Direct” link at the top of the page. You can then access your virtual dispensary setup by clicking “Dispensary Setup” from the top menu.
Follow the instructions to complete your Pure Patient Direct account setup. You must complete the Stripe account setup before your virtual dispensary can be activated. (Learn more on Stripe, our authorized and safe, third-party payment platform.)
As part of your account setup, you can choose to provide your patients with a discount ranging from 5-35%, as well as upload a resale certificate to avoid paying tax on these transactions. (Learn more on the benefits of uploading your resale certificate.)
After the steps above are completed, your virtual dispensary will be active. You can quickly add/invite patients to your account by selecting “Patient List” from the top menu and then clicking “Add New Patient”.
What is Stripe? Why do I need this?
Stripe is our authorized and safe third-party payment platform that makes taking online payments from credit or debit cards easy and allows you to manage your business online.
Why do I need to add my payment information into Stripe?
We require your payment information inside Stripe to ensure you will receive your proceeds from your patients' orders.
Is a resale certificate required to join the program?
No, a resale certificate is not required. If you do not provide a resale certificate, you will be charged tax in addition to any tax that may also be charged to your patient (state laws may vary).
How do I add my patients to Pure Patient Direct?
Once your Pure Patient Direct account is activated, you will be able to easily add patients. Simply select the menu “Patient List”, click on “Add New Patient” and follow the instructions. Your patients will receive an email with your unique code, along with instructions on how to set up their account. In under a minute, they will be able to purchase the products you have recommended to them and receive fast and free shipping directly to their home.
Can my patients order from the entire Pure Encapsulations catalog?
Yes, your patients will have access to the entire Pure Encapsulations product line.
Where can I see my patients' orders?
You will be able to view and track all your patients’ orders. Please log in to your account and click “Order History” on the top menu.
Can my patients track their orders?
Yes, patients will receive an email confirmation when they place their order, along with their tracking information once their order has shipped.
How do my patients remit payment for their order?
They pay for their orders directly on the website, and they are shipped fast and free directly to their door.
How long will it take for me to get my earnings once a patient places an order?
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